The car is everything that it has always been. Extremely well engineered accompanied by a beautifully responsive V8 and the highest quality fitments. Without doubt having purchased dozens of cars and always been a high...
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After a few local garages turned me away to replace a manifold on my SLK, a friend recommended Tim Purslow who have been excellent from start to finish. Whilst located quite far from me it...
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Highly recommend Tim Purslow. We bought our first Mercedes here, having travelled 250 miles from the North West and were rewarded with the most beautiful vehicle, in spectacular condition. Such a pleasure dealing with this...
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I have used Tim Purslow Ltd for all servicing and repairs since I bought my E class coupe. The quality of work and service is far and away the best I have experienced. The team...
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Both myself and my son purchased Mercedes from Rory. Excellent product knowledge and great After Sales service. Would have no problem recommending these guys. Perfect honest garage and car sales. Graham Fullick (July 2024)
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The car has been superb. We have just got back from a 2 week trip around Northern Ireland. It was the perfect companion. Dealing with you was a real pleasure. Very knowledgeable, no pressure and...
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Having seen the car and spoken with Rory, I felt comfortable in moving forward with my purchase. To me this is extremely important when spending a considerable sum and there is no doubt that your...
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A friendly and welcoming dealership. I had a self inflicted mechanical issue that Tim and the team rectified the same morning. Absolutely first class service pre and post sale. Jeanette Burrows (May 2024)
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We would like to thank Rory for the excellent customer care that he showed us on our buying journey when we bought our 2019 W213 Cabriolet just before Easter 2024. He took the trouble to...
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I would like to say thank you to Rory and his team. Everything was great from start to finish and Rory was so patient with me and understanding. I stumbled across this lovely showroom and...
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We were very fortunate to have found your garage with that car for sale when we were looking to buy that model. After seeing the car and the excellent condition it was in with the...
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We recently bought a lovely SL 400 from Rory at Tim Purslow Ltd. Engaging with car dealerships is always a slightly apprehensive experience but Rory was a consummate professional, knowledgeable and very easy to deal...
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The purchase process was superb and as I mentioned, much more satisfying and personal than from a main dealer who only seem interested in “moving the metal” and pushing extras. Tim Wood (March 2024)
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It was a pleasure dealing with both you and Tim with your knowledgeable and professional, yet non pushy approach which made the whole procedure very smooth and trouble free (a refreshing change in car buying)....
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SLK250d AMG Line Thanks Rory and team for the excellent service you provided when I purchased my SLC from you. From start to finish it was smooth and efficient, with excellent communication. Thanks for your...
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Leon, a brief note to thank you and all concerned at Tim Purslow for doing a proper job on my car yesterday…the car is running beautifully and is immaculate, inside and out. I could not...
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We buy quite a few Mercedes in our line of work and were looking for a 4 matic estate as new as possible with lowest mileage and could not have found a more perfect car....
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Absolutely top class experience, from start to finish. Helpful, friendly, responsive and reliable. I used two other mechanics before who couldn’t figure out the problem with my E-Class lights. Tim Purslow diagnosed and fixed within...
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Our new car drives lovely. The trip back home to Aberdeen has been a breeze. I can only rate TP with 5 stars for the great experience I’ve received. This is something that is becoming...
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We are both very pleased with the car and couldn’t be happier with the exceptional service we received. When we should be looking in the future for something else, we will give you a call....
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Your business offers what I call the personal approach which I’ve not seen, or is not possible in large car dealers. As I used to say to my sales team, “we are in the repeat...
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We have had a very good experience with the company. We saw the car we were looking for, paid a refundable deposit and flew down from Scotland with a view to buying it and driving...
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Would always use Tim over the dealership. Friendly, helpful and excellent service. Matthew Osgood (August 2023)
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Just wanted to send a quick note to say thank you very much for the recent service of my car. I have done almost one thousand miles since the service…and the car is driving beautifully....
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The car is impeccable and drives and operates exactly as you said it would. It really is a lovely car and a pleasure to drive. Probably enough to say it is the best car I’ve...
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What a great experience. First class service, Rory could not do enough for us. We have a beautiful car, very happy with everything they have done. Would recommend to everyone. Patricia Wheeler (June 2023)
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I am really enjoying the car and although I have had to experiment with some of the features, mainly by trial and error, I have not had to consult the handbook on too many occasions....
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The SL is simply sublime ! A true GT and a worthy successor to my previous SL which I thought was lovely anyway but I “love” this newer upgraded model with all the new technology....
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Had a brake pad replacement warning light appear just before a caravan trip and they managed to fit me in at short notice the day before the trip. Thanks guys. Steve Twomey (May 2023)
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We’ve just bought a used Mercedes E Class from Tim, having been looking for some time. We found it online on the Sunday of a Bank Holiday weekend, messaged Tim and arranged to view it...
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Excellent experience when we bought our car last year from Tim. Same standard continued when we had it serviced this year. We’ve dealt with Tim, Rory, Leon and Ross – its so refreshing these days...
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We had a fantastic 4 days in the Isle of Wight which turned out to be a wonderful road trip in the new SL. We love it. I would like to thank you for your...
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Having located a possible replacement car, the process from the friendly and open first contact was smooth and filled me with confidence. TP had serviced the car I purchased throughout its history and it was...
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Thank you Rory for all your help and support when we first looked at the car and for your patience whilst taking the car out for a test drive but most of all for not...
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First rate service and work. Lovely people. Excellent + thanks Leon Mr Jacob Gage (February 2023)
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We are very pleased with both the car and the service provided by Rory in helping us choose our new family car, a wonderful Mercedes GLC. Our search for a new car had taken over...
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Thank you so much for your co-operation, help, understanding and truly exceptional service that you provided me and Rebekah. We appreciated it so much and that (alongside the car being amazing) really twisted our arms...
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I love the car so much. It is a real pleasure to drive and the best is yet to come. So economical too! I have put a few miles on it so far, so I...
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We had been researching the car market for months looking for a particular car. When we finally found the “right” one we were a little apprehensive that we were not buying from a main dealer....
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Tim Purslow and his team – What a lucky find! Having looked for some weeks for a car meeting this specification we saw Tim’s advert and arranged to visit him. Tim advised that whilst he...
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Thank you for agreeing to purchase and collect my car today. As said at the time, it has been a total and thoroughly enjoyable experience both buying my fabulous E400D from you and the sad,...
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Many thanks for your assistance and advice when we visited last Monday. Not only was the car presented to such a high standard, but the service we received from you, Rory and your team has...
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I thought the car looked stunning when I first saw it and so decided on the spot that this was the one for me. The collection experience was all that it should be and I...
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The car was and still is our pride and joy! When I went looking for an SLK I saw your advertisement through Auto Trader. The car seemed to be ’too good to be true’ but...
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Excellent customer service (Leon), top quality work and very professional. My E-Class Mercedes engine management warning light came on so I went to Tim Purslow Ltd for them to check the cause. They changed a...
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Thanks so much for your care, openness and attention over the last week. You made the process of changing cars so much easier than I have ever experienced. I’m very pleased I made the change....
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Just want to say a huge thank you to you Rory for the service that I received this morning and most importantly the car. It’s amazing and all I could wish for. Trevor Moynihan (April...
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An absolute pleasure dealing with you in buying my car. Hopefully you will find it a good home where it gets the use it deserves rather than just sitting on my drive! Was a pleasure...
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The whole purchasing experience was frankly a breath of fresh air – if only all my car purchasing experiences had even come close to this. MB should take note – this is how it should...
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Blown away by the attention to detail by Tim Purslow Mercedes. Having used in the past several locations in Gloucester where I live, I will always return to them based on customer service skills and...
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I have to say that my buying experience with you guys in the last two days has been absolutely brilliant. Firstly speaking with Tim, – and subsequently meeting yourself yesterday, is what true customer service...
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As to the sale process you couldn’t have made it any easier for me selling my car to you. I hope you make a reasonable profit on resale. Judging by your website, you would certainly...
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The car is behaving itself as expected and Hilary is delighted with it also. Thanks for truly wonderful buying experience and providing us with a superb car. I’m sure you will see it again next...
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I have to say Rory, the overall experience of selling this car to you was amazing, so thank you for such a smooth process. Raif Huseyin (November 2021)
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Fantastic repair to My B Class Mercedes. Having obtained many quotes including the main dealer in Basingstoke who seem less and less interested in being competitive on all fronts, Tim Purslow Ltd was by far...
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I just wanted to thank you again for the excellent service. The car is great and the whole process was a pleasure as always. Thanks very much and I will see you in 230 days....
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It’s good to see some good customer service still exists these days! I am enjoying the car immensely, especially as my daily driver and more than I thought I would. The service received from Rory...
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I’m enjoying the AMG immensely…just a wonderful piece of automotive engineering..a fabulous engine combined with enthusiastic drivability..or..potter if you like..AND..looks to die for! I was very happy with the buying experience through Tim Purslow and...
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It’s the small things in life that make a difference nowadays and it has been an absolute pleasure to have found Tim Purslow Mercedes. From the moment my wife and I called in, we were...
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Buying a car has never been so stress-free. Thanks to Rory and the team for providing outstanding customer service. Ian Taylor (October 2021)
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Just a quick line Rory to say thank you for being so helpful and the excellent service I have received especially your attention to detail and professionalism. Christa Bartlett (October 2022)
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Hi Leon, We were very grateful to you, Harry and the rest of the team for servicing and carrying out the MOT so quickly yesterday allowing us to get back in time for our appointment...
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On behalf of Audrey and myself, we would like to say thank you very much for the excellent service and response you all provided in rectifying our vehicle to satisfy the MOT. The loan car...
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Thanks a lot for your speedy transaction in purchasing my car.It was a pleasure doing business with you and also for the helpful advice you gave me. Ikpaisong Udobang (August 2021)
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Your service was fantastic. You made the whole experience amazing. Am still getting used to the layout. A couple of times I have put the car into neutral and slight panic has set in lol...
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I’m really enjoying the car. I can’t tell you how nice it is to have a bigger boot and an automatic is a dream in traffic. As far as customer satisfaction goes, I couldn’t fault...
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Never visited the showroom but part exchanged my beloved Aston Martin DB9 and bought a Mercedes CLS 300d AMG Line Premium Plus Coupe. Tim came very close to my trade in expectations and I bought...
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From first contact with Rory, through to buying a magnificent E400 Coupe, I have been totally impressed with the service I have received. The standards TPL set are of the highest order and buying the...
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We have decided not to go ahead with the SLK 55 we came to look at, and you kindly let us test. It didn’t quite tick the boxes we hoped for, but I would like...
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In April, I was in the market for an SLC as a second car. I checked the main dealers and then the specialists. I have not bought a car from a specialist for decades so...
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I recently decided to sell my Mercedes-Benz S560 coupe. Rory answered my advertisement and we very quickly reached an agreement on price which was acceptable to both sides. Payment was made by bank transfer and...
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Your customer service is the best that I’ve ever experienced and if I’d seen a Mercedes coupe that could fit two teenage boys in the back, I would have bought one. The BMW buying experience...
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A great big thank you for my wonderful car. She is lovely. Great service, professionalism, authenticity – a sheer treat to work together again. Maria Nunes (May 2021)
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Where do I start with what an exceptional experience buying a car from Rory and Tim is? Being a huge petrol head, I had narrowed my search to a particular Mercedes model and as many...
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Blown away by the attention to detail by Tim Purslow Mercedes. I picked up a used E350 Coupe which may as well have just driven out of the factory. Tim and the team are clearly...
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Would give 10 stars if possible. The site is absolutely beautiful! Literally spotless, immaculate and perfectly laid out. On this occasion, Tim sold us a stunning C300 Cabriolet which was exactly as described. To quote...
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Fantastic ! This is how I feel about the customer experience that you and your team provided to me last week. It was an absolute pleasure from the moment I first enquired about purchasing my...
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5 Stars. You’ve been a pleasure to deal with. Thanks for your help throughout. An effortless transaction. Tony Coe (March 2021)
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I recently took my SL500 in for a check over, as I’m planning to take it abroad, ( when allowed ) and found both Leon and Rory to be very friendly and knowledgeable. After receiving...
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Great communication and cost effective service. Recommended. Tim Cuell (February 2021)
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Excellent service from Rory. Purchased an SLK250CDi using ‘click and collect’ and we are not disappointed. The car is above expectations and is in every way in outstanding condition. Rory was extremely professional and talked...
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This is the first Google review I’ve ever done, but just have to say something about the stupendous after -sales service I have just received from Tim Purslow Mercedes. I bought a rare V12 S600...
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This is the second C-Class Estate in the last four years that I have purchased from Tim Purslow Ltd. Both cars were in ‘as new’ condition. In comparison with other dealers, the price and high...
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I was very happy with the service that I received from Rory. He was professional, efficient, honest and knowledgeable and made the often stressful experience of buying a car extremely positive. The car that I...
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The car is great, albeit a lot of the new technology is wasted on me at the moment but I’m sure in time I shall grasp it. It has been a pleasure dealing with you...
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Never visited the showroom, but part exchanged my beloved Aston Martin DB9 and bought a Mercedes CLS 300d AMG Line Premium Plus Coupe. Tim came very close to my trade in expectations and I bought...
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I just wanted to say thank you for repairing my car and completing the MOT last week. Much appreciated and you’ve done a great job.All the warning lights are now off and the service was...
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I just wanted to say a huge thank you to you and your team for all that you did towards my new car. It’s wonderful. I absolutely love it! Buying the car through you was...
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It was a great pleasure doing business with your company Rory. Everything was so easy and professional. I would have no issue in highly recommending Tim Purslow Mercedes and indeed your good self to purchase...
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Fantastic Customer Service and no stone unturned in the preparation and condition of the vehicle upon delivery. Would highly recommend! Ursula Hattersley (September 2020)
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Dealing with Tim Purslow Ltd was an easy and enjoyable experience from start to finish.The transaction was completed with an ease and transparency I have not experienced previously in purchasing a used vehicle. The car...
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Absolutely first rate service, knowledgeable people, honest and clearly understand the meaning of great customer service. I have also used them to look after my Range Rover and this will continue with a recently acquired...
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Thanks guys. Exceptional service as ever…..much appreciated. Dominic Evan-Hart (July 2020)
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Just a note to thank you both for making sure that the delivery of the car was performed smoothly. We fitted a tracker to it and the driver is delighted with it. Mike Afshar
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I felt that I should advise you that I have now sold my ageing Mercedes E320CDi Estate (RE53GUX) as I could no longer see it being economically viable to continue ownership. I am replacing it...
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Great service as ever, and complete trust in their strong knowledge and expertise. Dan Summerell
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Excellent service!!! Tim was very helpful, Thanks a lot! Monica Cipriano
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Went to see an SL400 and bought it. Meeting Tim was a relax and friendly experience. Beautiful showroom. Will definitely be using Tim Purslow in the future for our cars services. Thoroughly recommended them. Brione...
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I purchased a C350CDi Estate from Rory late last year which is a lovely car. There was an issue with the diesel particulate filter which even though I live 4 hours from them they sorted...
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“First class cars! First class service! First class team”! We had a limited knowledge about what’s involved when it comes to purchasing exclusive vehicles in the UK. Rory and the team not only took care...
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The car has so far been fantastic and an absolute pleasure to drive so far. Really happy with it. The service that you and your team provided was truly fantastic and such a refreshing change...
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Re our recent service…the result exceeded expectation. The fitment of the 12v socket in the boot is exceptionally neat. The number plates really smarten the car up. It’s a pet hate. I can’t stand lazily...
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Excellent professional service and a very competitive price. Matt Hocking
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Love the car. The only thing I haven’t figured out is the remote parking, but will probably find there is a YouTube video which explains it and doubt if I will ever use it! Love...
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Just a quick note to say thank you very much to you and your team for sorting out all the suspension issues and getting the MOT done on my GL last week. Thanks also to...
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Visited this Mercedes dealership in July for my vehicle’s service. They are great guys, personable, professional and very friendly. You can’t go wrong with them! Jesse Palle
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Simply fabulous service, took my car at no notice and sorted it out. Thanks to Rory and team. Nick Reid
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Many thanks for sorting out my Merc. Drives as it should now! Fantastic ‘customer experience‘.
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I just wanted to thank you, especially for your thorough handover which has made it so easy for me to get on and enjoy the car. The car is absolutely fabulous and a dream to...
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Fab_U_Lous, excellent service, knowledge, great people. No need to look anywhere else. Thanks again, clean car inside and out as well. Gorgeous. Julie Durrant
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Very professional and trustworthy. Fatmir Lekgegaj
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Bought a car for my wife from Tim Purslow Ltd three years ago and have had it serviced there twice now. The car which is an ML350 2013 has proved very reliable with no issues....
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Thanks so much for your service Rory. Itt was a pleasure to deal with you and we were very pleased to be able to purchase the vehicle from Tim Purslow. Your communication was prompt and...
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I was recommended to use Tim Purslow Ltd and I cannot rate them enough. Tim and Alan are both very thorough, provide great service and the technicians workmanship is superb. If you looking for a...
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Brilliant customer service, effective maintenance and fault fixing, and good value. Why go anywhere else? Ian Taylor
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This company deserves 10 stars for Customer Service! We bought a fantastically sourced and highly specked C250 AMG Sport. The service from the company partner was beyond our expectations and done the traditional way! The...
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Having used Tim Purslow Ltd a number of times in the past for servicing and repairs, I also dealt with them more recently on a sales opportunity. This just reinforced my view that this is...
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I bought a used Mercedes G-Wagon from Tim Purslow’s four months ago. In the showroom it looked immaculate. The preparation and condition of the vehicle was fantastic. The car is running perfectly, I have had...
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ML350BlueTEC AMG Sport (PK63KWB) What a great experience, a great car (fully loaded ML350) and a great price. Tim is a real gentleman and obviously takes great pride in the cars he sells. I had...
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E300 Hybrid AMG Sport Estate (FY14TUO) After talking with/visiting a number of sales agents and receiving a mixed bag of advice and Mercedes specific knowledge, most of which was unconvincing, chancing upon Tim Purslow was...
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Once again, a first class service from Tim, Rory and the team at Tim Purslow Mercedes Benz. Our car was booked in promptly, and repaired within hours of being dropped off. A detailed report was...
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Many thanks for making the purchase of my car such an easy transaction. Glad you’re pleased with it. I was really sorry to see her go but as Phil your driver can attest to, it...
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Just wanted to thank you and your team for a fantastic provision of service. The whole experience was professional and we are both so pleased with how much better the car is. We are currently...
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Tim Purslow were absolutely brilliant. They responded quickly to my enquiry, provided me with all the information I needed and even helped with the export to NZ. My near new MB C-Class 250d 4Matic estate...
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I must say that your facilities at Hook look amazing and I was impressed by the professional approach you have. I didn’t feel pressured at any time and I was relaxed throughout the purchasing process....
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Just wanted to drop you a note to say that the new Michelin tyres produce a wonderful ride. Very different to the Pirellis I had before. The dash cam hardwire is so good I’ve forgotten...
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Top of the morning Tim and good seeing you yesterday. Big thanks to Rory and especially Alan, for sorting out the power problem – great personal customer service and, hopefully, the matter is fixed.
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Good independent Mercedes-Benz garage. Use genuine parts, so no effect on the warranty and a very professional and friendly team. They have a reception area with free WiFi so you can work there if you...
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SL500 Just to let you know that the roof noise and rattles I asked you to look at during the service seem much improved. Could you pass on my thanks to the technicians involved?
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C63 Black Series Selling my C63 Black Series through you must bring our current relationship to a close. A good time to thank you and Tim for your help in selling what was a great...
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SLK200 AMG Sport Can I just say a big thank you to the team for yesterday. The customer service was lovely as last time and the car is running even better and more efficiently.
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Can I just say a big thank you to the team for yesterday. The customer service was lovely as last time and the car is running even better and more efficiently. Kevin & Jayne Hall
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Selling my C63 Black Series through you must bring our current relationship to a close. A good time to thank you and Tim for your help in selling what was a great car that I...
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Just purchased our second car through Tim Purslow with sound advice from both Rory and Tim. Thank you for your patience with us in selecting what is proving to be an excellent vehicle. David Penny
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